Siouxland District Health Department

Creating a healthy community for all

Translation

Reportable Disease Hotline

To report diseases immediately, use the Iowa Department of Public Health 24/7 disease reporting telephone hotline: 1-800-362-2736. 

 
Want to know when and how to report certain diseases view IDPH's Disease Reporting Poster.

Radon

Testing your home for radon is easy and inexpensive. Test kits are available at SDHD for only $7. Learn more about radon and testing your home. 

Quitline Iowa

quitlineiowa

Quit Now 

Smoke Free Housing

Learn more about owning or renting a smoke free apartment and which Woodbury County apartment complexes are smoke free.

Tobacco Prevention

For more information on tobacco prevention, cessation, and environmental changes click here.

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WIC Appointment?

Make sure you are prepared and you bring everything you need. Find out what you should bring with you

IMMUNIZATIONS

Need a copy of your child's immunization record? Click Here. Must have name, date of birth, and a Social Security or Medicaid number.

To schedule an appointment, call 712-279-6119 and ask for the clinic.

Immunization eligibility information for Vaccine for Children's (VFC) program in English and Spanish 

Click here for more information.

All clinics held at SDHD, 1014 Nebraska St.

Effective, August 1, 2016 there is a $15.00 administration fee per child for all non-Iowa Medicaid children receiving vaccinations through our immunization clinics.  We accept cash, check, credit or debit cards for payment at this time. In addition, we are unable to accept children with Hawk-I coverage.  These children should be taken to their physician for immunizations.

  

Home Divisions Nutrition eWIC card FAQ
eWIC card FAQ PDF Print E-mail

When is customer service open to call?

eWIC Customer Service is available 24 hours a day, 7 days a week. 1-844-234-4948

What if my eWIC card is lost or stolen?

Call customer service at 1-844-234-4948 to cancel your card. Once your card is reported missing, it can no longer be used if you find it later. Then call 712-279-6636 to schedule an appointment to receive a new card. eWIC cards cannot be mailed.

What if I forget my PIN?

A PIN can be changed by calling customer service at 1-844-234-4948. Do not guess your PIN. Your eWIC card will be locked after three incorrect attempts. You will have to wait until 11:00pm of that day to unlock your account.

What if I want to change my PIN?

Call customer service at 1-844-234-4948 to change your PIN. 

How do I know what foods are on my eWIC card?

Check your account balance on www.ebtEDGE.com or call 1-844-234-4948. The receipt from the store will show your account balance after you use your eWIC card. Download the WIC Shopper App to view the current balance on your eWIC card.

What if I want to use both my SNAP and eWIC card at the grocery store?

Use your eWIC card first, and then use your SNAP card second at check out. 

When can I start using my benefits on my eWIC card?

Benefits will be in your account on the first day of each month at 12:00 am and expire on the last day of each month at 11:59 pm. Transactions must be completed before midnight, or the benefits will be lost. Benefits that are not used from the previous month do not roll over to the next month. 

What if I can't buy an item with my eWIC card and I think I should be able to?

You have two options. 

  • You can talk to the store manager and ask them to fill out a UPC Submission Form.

OR

  •  You can contact Siouxland WIC and ask them to fill out a UPC Submission Form. Please provide the name of the product, brand name, size, and UPC code. Taking a picture of the product is useful as well. 

 

Should I come to my WIC appointment? I already have benefits on my card. 

Yes! Now when you come to your WIC appointment, you will already have benefits on your card for the month you come in. Please come to your WIC appointment so that we can put benefits in your account for additional months. 

 

 

 

 

 

This institution is an equal opportunity provider.

 
 
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